Effective Date: April 30, 2026

United Languages of America operates the ulamerica.com website and related online services. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit forms, apply, communicate with us, or use our online tools and student systems.

If you choose to use our services, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined here, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

GENERAL

United Languages of America, also referred to as ULA, we, us, or our, respects your privacy. This Privacy Policy is designed to inform you about the types of information we may collect from you or about you, how we use that information, the circumstances under which we may disclose it, and the choices you may have.

Our website is hosted in the United States and is subject to United States state and federal law. If you access our website from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States. By using our website, you consent to that transfer and processing.

By accessing or using our website, you accept the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect information in two categories:

Non-Personally Identifying Information

This is information that, without additional data, cannot be directly associated with a specific person.

Personally Identifying Information

This is information that can be associated with a specific person, such as your name or email address.

A. Non-Personally Identifying Information we collect

Like most website operators, we may collect certain non-personally identifying information that your browser or device may make available, including:

  • Internet Protocol (IP) address
  • Browser type and device information
  • Operating system
  • Pages visited on our website
  • Referring pages you visited before coming to our website
  • The pages you visit after leaving our website
  • General location data derived from IP address
  • Date and time of access
  • Interaction data such as clicks and navigation patterns

We use this information to understand how our website is used and to improve content, performance, and user experience. We may share non-personally identifying information in aggregated form, such as usage trends or general site analytics.

B. Personally Identifying Information you provide

We may collect personally identifying information that you voluntarily provide, including through contact forms, applications, enrollment processes, placement test requests, agent or partner inquiries, and student services requests.

Examples include:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Nationality and basic demographic information when needed for admissions services
  • Passport details or identity information when required for admissions or student records
  • A photo and identity document when required for student portal profile verification
  • Enrollment and academic information, including level placement and schedules
  • Payment information when you pay tuition or fees
  • Message content when you communicate with us
  • Preferences and interests you choose to share

You are not required to provide personally identifying information, but refusing to provide certain information may prevent us from offering services you request.

COOKIES AND SIMILAR TECHNOLOGIES

A cookie is a small piece of data stored on your device that helps a website remember preferences and recognize your browser.

We may use cookies and similar technologies to:

  • Keep you signed in where applicable
  • Remember preferences
  • Understand site usage
  • Improve site functionality and performance
  • Support advertising or remarketing where used

You can control cookies through your browser settings. If you disable cookies, some parts of the website may not function properly.

WEB BEACONS

We may use web beacons in pages or emails to understand whether content is being viewed. Web beacons generally collect limited information such as cookie identifiers, time and date of view, and the page or email context.

ANALYTICS AND ADVERTISING

We may use third-party analytics services such as Google Analytics to help us understand website usage and improve performance. These services may use cookies and similar technologies to collect information about your interactions with our website.

You can learn more about Google Analytics opt-out options and controls through Google tools and settings.

SOCIAL MEDIA FEATURES

Our website may include links or embedded features from social networks. If you interact with these features, the social network may receive information such as your IP address, device details, and the page you visited. Their data practices are governed by their own privacy policies, not ours.

HOW WE USE YOUR INFORMATION

We may use information we collect to:

  • Provide services you request, including admissions guidance, placement test scheduling, and enrollment support
  • Create and manage student records and student services where applicable
  • Provide access to student systems and portals where applicable
  • Communicate with you by email, phone, SMS, or other channels you choose
  • Send important administrative messages related to your requests, enrollment, or account
  • Provide updates about programs, schedules, events, and services when permitted by your preferences and applicable law
  • Improve our website, content, and services
  • Detect, prevent, and investigate fraud or misuse
  • Enforce our policies and comply with legal obligations

SMS COMMUNICATIONS

If you consent to receive SMS messages, we may send informational messages related to admissions, student services, schedules, and school communications. Message and data rates may apply. You may opt out of SMS communications at any time by following the instructions in the message or by contacting us.

HOW WE DISCLOSE YOUR INFORMATION

We do not sell your personal information.

We may disclose information in the following circumstances:

A. Service providers

We may share personally identifying information with authorized service providers who perform services on our behalf, such as payment processing, communications, analytics, customer support, or website operations. These providers are permitted to use information only as needed to provide services to us.

B. Student systems and portals

We may use third-party platforms to provide student portal services, placement testing tools, and online learning access. When you use these systems, your information may be processed by those platforms to deliver the service. Use of those systems may also be governed by the platform provider’s privacy terms.

C. Legal obligations and protection of rights

We may disclose information when we believe disclosure is appropriate to comply with law, respond to legal requests, cooperate with law enforcement, protect the safety of students, staff, or the public, investigate suspected fraud, or enforce our agreements and policies.

D. Business transfers

If ULA is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. Any transferred data will remain subject to this Privacy Policy or a successor policy where notice is provided.

THIRD PARTY WEBSITES

Our website may contain links to third-party websites. We do not control those websites and this Privacy Policy does not apply to them. You should review the privacy policies of any third-party websites you visit.

SECURITY

We take reasonable administrative, technical, and physical measures to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. However, no security measure can eliminate all risk. You are responsible for keeping your account credentials confidential and notifying us immediately if you believe your account has been compromised.

DATA RETENTION

We keep information for as long as necessary to provide services, maintain student records where applicable, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.

CHILDREN

Our website is not intended for children under 13 years of age. We do not knowingly collect personally identifying information from children under 13. If we learn that we collected information from a child under 13, we will take steps to delete it. Parents or guardians may contact us to request deletion.

CALIFORNIA PRIVACY RIGHTS

California residents may have rights regarding certain disclosures of personally identifying information for direct marketing purposes under California Civil Code Section 1798.83, commonly known as Shine The Light. If you are a California resident and wish to make a request, contact us using the information in the Contact section.

DO NOT TRACK

Some browsers include a Do Not Track feature. There is not yet a common standard for responding to Do Not Track signals, and our website may not respond to these signals.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. We encourage you to review this Privacy Policy regularly.

CONTACT

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at:

United Languages of America
Attn: Privacy Officer
5950 Lakehurst Drive
Orlando, Florida 32819

Email: [email protected]
Phone: +1 (407) 985-2999
Alternate campus phone: +1 (407) 777-4770
Website: ulamerica.com